Contact us

Our foster care and adoption specialists are here to help you

Our foster care and adoption specialists are ready to help guide you through the process—from deciding whether foster care and adoption are right for your family to contacting an agency to registering on our website.

Specialists are available by phone and email weekdays, 9 a.m.–5 p.m. eastern time.

By phone

In English: 888-200-4005
En español: 877-236-7831

By email

In English:
En español:


You can also contact foster care and adoption specialists through chat weekdays, 10 a.m.–4 p.m. eastern time. (Begin a chat by clicking on the “chat” link at the bottom of this page.)

LGBTQ support

Confused about state laws and practices that govern adoption by members of the lesbian, gay, bisexual, transgender, and queer/questioning community? Looking for an LGBTQ-friendly agency in your area? Our LGBTQ support-specialists can help.

Email us:

Website technical assistance

Are you registered on our website and having trouble with your account? Call or email our technical support staff weekdays, 9:30 a.m.–6:30 p.m. eastern time.

By phone: 800-901-6911
By email:

Photo submissions

Submit photos of registered children and families for our photolisting by email to Please include name and case number.

Media inquiries

AdoptUSKids leaders and spokesfamilies are available to share their knowledge of child welfare and their experiences with foster care and adoption.

Contact our communications and marketing director to request information or an interview.